Questions?
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How does the Rewards Program work? 

That’s the easy part. Every time you use the app to log a commute trip, you earn points. The RideOn app keeps track of your points for you automatically. All you have to do is redeem them for any of dozens of available rewards. In addition, logging your trips automatically enters you to win contests we have from time to time.

Does working from home count as a “trip” in the RideOn app?

Yes, it does. Anytime you work from home or attend classes remotely you should log it as a trip. Earning rewards points without the commuting hassle or spending money on gas is really awesome.

Why do I need to log my trips?

Logging your trips in the RideOn app has multiple benefits for you. Every trip you log earns reward points and those points can be exchanged for some pretty nifty stuff. It also qualifies you for any monthly or quarterly special contests offered by RideOn. Remember,  you must log your trips in order to use the Emergency Ride Home feature should you ever need it.

Can I use RideOn to get a ride to the doctor or hospital?

No, sorry, but RideOn is NOT an on-demand ride service. It is intended for use as a way to  commute to and from your work or university. We suggest you call a cab or rideshare. If you need a ride to a medical appointment, but money is tight, try calling a friend or the Community Transportation Coordinator in your area. They can provide a low or no cost ride if you qualify. Keep in mind that your local CTC will usually require you book a ride in advance. If you are having an emergency, dial 911.

What counts as a "qualifying trip"?

Anytime you can “attend” work of classes at your institution of higher learning without getting in your car and driving there by yourself is likely to count as a “qualifying trip”. For example, carpooling with one or more other people counts, as does vanpooling, riding your bike, and walking. Working or attending classes remotely also counts as a “qualified trip” so make sure to log that as well.