Emergency Ride Home Program

To qualify, you need to log your smart commute trips at least 3 days a week. Any combination of bus, bike, walk or carpool/vanpool; just drag & drop the icons on your calendar.

If you bike or walk, sync the RideOn app with your fitness tracker--your trips will be logged automatically!

Then, if something happens (such as illness or unexpected overtime) to disrupt your usual way home, you simply go to your calendar and click on the ERH. The system will instantly verify your qualifying trips, authorize your request, and connect you with a provider. You get a quick, safe ride home and RideOn gets the bill.


"I carpool with my spouse. Does that count?"
Yes. Any two adults who pool to work/school at least 3 days per week qualify.

"What qualifies as an emergency?"
Any unforeseen situation that disrupts your usual trip home. If your pool driver went home sick or your supervisor unexpectedly asks you to stay late, that would qualify. If you walked or biked and dangerous weather arises, that would qualify.

If you know ahead of time that your ride won't be available (pool driver on vacation; scheduled for hours outside transit service), that does not qualify as an emergency. You need to make other arrangements.

"Can I use it to get TO work or school?"
No. The purpose of ERH Program is to get you safely home in the event of an emergency.

"Am I limited to a certain number of uses?"
Fortunately, most ERH participants discover they rarely—if ever—use their ERH privileges. If an unusual number of requests are made by an individual (3+in a year), each request will need to be approved by speaking with the program manager.

"If it's free to me, who pays?"
The Emergency Ride Home Program is funded by a grant from the Florida Department of Transportation, to encourage the use of sustainable commute choices.

For information or an appointment, contact the team member nearest you:

In Santa Rosa, Bay, Escambia, Gulf, Holmes, Okaloosa, Walton, and Washington Counties:

Jason Arnold   1.800.342.5557
email jason.arnold@ecrc.org

4081 E Olive Rd, Suite A
Pensacola, FL 32514

In Calhoun, Franklin, Gadsden, Jackson, Jefferson, Leon, Liberty, and Wakulla Counties:

Pat Maurer 1.888.454.RIDE(7433)
email Pat@RideOnTogether.org

2507 Callaway Rd, Suite 200
Tallahassee, FL 32303